Identifying learning and development skills for individual employees is key to improving the commercial awareness of a publishing team, says Helen May

"When I first came into publishing, as a learning and development manager, I was struck by the complex inter-relationships between functions - how the efficacy of each team was dependant on that of many others. When I started conducting the training needs analysis, I began to understand the difficulty of identifying and addressing these needs."

Helen May - Business Development Manager, Nelson Croom